Effective Date: [17/12/2024]
Euranka Sarl ("Euranka," "we," "us," or "our"), which provides AI-driven companion services (the "Service") accessible via our website located at [www.coquette.ai], and any related applications, platforms, or services owned or operated by us. By accessing or using the Service, you agree to be bound by these Terms of Service ("Terms"), including all policies incorporated herein by reference.
If you do not agree to these Terms, you must discontinue using the Service immediately.
By accessing, using, or registering for our Service, you represent that you are legally capable of entering into a binding agreement and that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree, you must not access or use the Service.
You may use the Service only if you are at least the age of majority in your jurisdiction. By using the Service, you represent and warrant that you meet this eligibility requirement and that all information you provide to us is accurate, current, and complete.
Our Service provides AI-driven companionship, including text-based interactions, personalized conversation, and content recommendations. The Service may learn from your inputs to deliver a tailored user experience. We reserve the right to modify, update, or discontinue any aspect of the Service at any time without prior notice.
To access certain features, you may need to register an account. You agree to:
We reserve the right to suspend or terminate your account at any time if we suspect that it is being used in violation of these Terms or any applicable law.
We maintain a zero-tolerance policy for any behavior involving:
We reserve the right to investigate any suspected violations and take appropriate actions, including suspension or termination of accounts and/or reporting you to law enforcement authorities.
All content, features, functionality, software, and AI models provided through the Service, including but not limited to text, graphics, trademarks, logos, and code, are the exclusive property of Euranka and/or its licensors, protected by intellectual property laws. You acquire no ownership interest in the Service or its content. You may not use any Company trademarks without our prior written consent.
We collect personal information you provide during registration (e.g., name, email address) and usage (e.g., conversation logs, feedback) to personalize and improve the Service.
We use your information to operate, maintain, and improve the Service, communicate with you, and ensure compliance with these Terms. We may also use aggregated or anonymized data for analytics, research, and development purposes.
We will not share your personal information with third parties except as necessary to provide the Service, comply with legal obligations, enforce our agreements, or protect our rights and safety. We may share anonymized or aggregated data with partners and third parties for analysis, research, and optimization.
We implement industry-standard security measures to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as needed to provide the Service or as required by law. Once data is no longer necessary, we will securely delete or anonymize it.
You may request access, correction, or deletion of your personal information. To exercise these rights, please contact us at [email protected]. We will respond within a reasonable timeframe and in accordance with applicable laws.
The Service is not intended for use by individuals under the age of 18. If you are under the applicable age, you may not use the Service .
We use cookies, web beacons, and similar technologies to enhance your experience on the Service. Cookies help us recognize you, remember your preferences, and gather usage data.
You can set your browser to block or alert you about these cookies. However, blocking some cookies may affect the functionality of the Service.
We reserve the right to remove or restrict access to any content on the Service for violations of these Terms, suspected illegal activity, or at our sole discretion. This includes user-generated content that is deemed inappropriate, offensive, or harmful.
Users may report content that they believe violates these Terms. Reports can be sent to [email protected]. We will review such reports and take appropriate action, which may include content removal or account suspension.
We maintain the right to proactively block, filter, or remove certain categories of content from being generated or shared by our AI companion. This may include, but is not limited to, content that is:
Our AI models are continuously reviewed and updated to ensure compliance with these guidelines.
If you believe that any content available through our Service infringes your copyright, please send a written DMCA takedown notice at [email protected].
Your notice must contain the following information as required by the Digital Millennium Copyright Act (DMCA):
If your content was removed due to a DMCA notice, and you believe it was a mistake or misidentification, you may file a counter-notification. We will provide details on how to do so when we notify you of the removal.
If you have a complaint regarding our Service, including concerns about content, privacy, or user conduct, please contact us at [email protected]. We will review and investigate all complaints and respond within a reasonable timeframe.
For disputes that cannot be resolved through our internal process, you may be entitled to seek further remedies under applicable laws or through arbitration/mediation as described in the "Dispute Resolution" section of these Terms.
These Terms are governed by and construed in accordance with the laws of Lausanne - Switzerland without regard to conflict of law provisions.
Any dispute arising out of or relating to these Terms or your use of the Service shall be resolved by binding arbitration in Lausanne-Switzerland. The arbitration shall be conducted by a single arbitrator under the rules of Switzerland. Both parties agree to waive the right to a jury trial and to participate in a class action.
You or Euranka may seek injunctive or equitable relief in a court of competent jurisdiction to prevent intellectual property infringement or unauthorized use of the Service.
You agree to indemnify, defend, and hold harmless the Company, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, actions, demands, damages, liabilities, and settlements (including reasonable attorneys’ fees) resulting from your use of the Service or any violation of these Terms.
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free from malicious code.
To the maximum extent permitted by law, Company shall not be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with these Terms or the use of the Service. Our total liability to you shall not exceed the amount you paid to use the Service in the six (6) months preceding the event giving rise to the claim.
We reserve the right to terminate or suspend your access to the Service at any time, with or without cause or notice, for any reason or no reason. Upon termination, all rights granted to you under these Terms will cease.
We may update these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on the Service. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of the changes.
These Terms constitute the entire agreement between you and Euranka regarding the Service and supersede all prior agreements.
If any provision of these Terms is found to be unenforceable, that provision shall be modified to reflect the parties’ intention, and all remaining provisions shall remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
You may not assign these Terms without our prior written consent. We may assign our rights and obligations under these Terms at our discretion.
If you have any questions or concerns about these Terms or the Service, please contact us at:
Euranka Sarl
Rue grand Pré 2a – 1007 – Lausanne - Switzerland
[email protected]