Terms of Service – Coquette.ai

Last updated: [24/02/2026]


0. Definitions

For the purposes of these Terms of Service ("Terms"):

  • "Company" refers to Coquette.ai.
  • "Platform" refers to the website, applications, and services operated by the Company.
  • "Services" refers to all features and functionalities made available through the Platform, whether free or paid.
  • "Paid Services" refers to Services requiring payment, including Subscriptions and Token purchases.
  • "Subscription" refers to recurring paid access to certain Services for a defined Billing Period.
  • "Billing Period" refers to the recurring duration (monthly, quarterly, annual, or otherwise) for which a Subscription is active.
  • "Tokens" refers to virtual units allocated or purchased on the Platform to access certain features. Tokens have no monetary value.
  • "User" refers to any individual accessing or using the Platform.

1. Acceptance of the Terms

By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not access or use the Platform.

2. Eligibility

You must be at least 18 years old to access or use the Platform. By using the Platform, you represent and warrant that you meet this requirement and have the legal capacity to enter into a binding agreement.

3. Description of the Services

The Platform provides access to AI-powered conversational companions and related features. The Services may include both free and Paid Services.

The Company may modify, suspend, or discontinue any part of the Services at its sole discretion and without prior notice.

The Services are provided for entertainment and informational purposes only.

3.1 Digital Content Disclaimer

The Services provide access to artificial intelligence–generated content, including AI-powered conversational companions ("AI Companions"). AI Companions are fictional automated systems and do not possess consciousness, emotions, intent, or real-world agency.

Interactions with AI Companions are generated algorithmically and are provided for entertainment purposes only. The Services are not intended to replace human relationships, professional advice, or real-world interactions.

You acknowledge and agree that:

  • AI Companions do not provide medical, psychological, legal, financial, or professional advice;
  • AI-generated responses may be inaccurate, incomplete, or fictional;
  • You should not rely on AI-generated content as factual or authoritative;
  • The Company shall not be liable for decisions, actions, or consequences arising from reliance on AI-generated content.

You are solely responsible for your interpretation and use of any output generated by the Services.

4. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

You agree to provide accurate and complete information when creating an account.

The Company reserves the right to suspend or terminate accounts that violate these Terms, including in cases of fraudulent activity, abuse, misuse of the Services, or unauthorized payment activity.

5. Prohibited Uses

You agree not to use the Platform for unlawful, abusive, harmful, fraudulent, or exploitative purposes. Prohibited conduct includes, but is not limited to:

  • Harassment or exploitation
  • Distribution of illegal content
  • Attempting to reverse-engineer or interfere with the Platform
  • Circumventing payment systems or usage limits
  • Creating multiple accounts to exploit promotions or refunds

6. Intellectual Property

All software, technology, trademarks, content, design elements, and algorithms associated with the Platform are the exclusive property of the Company or its licensors.

No ownership rights are transferred to you under these Terms.

7. User-Created Companions and Content

Any AI Companions or content created or customized through the Platform remain the exclusive property of the Company.

Users are granted a limited, non-exclusive, non-transferable, revocable, non-commercial license to use such content solely within the Platform.

No commercial rights are granted.

8. Paid Services

Certain features of the Platform are available only through Paid Services.

Access to Paid Services becomes effective upon successful payment.

You are responsible for all applicable fees, charges, and taxes.

The Company is not liable for issues arising from unauthorized third-party payment platforms.

9. Payments and Automatic Renewal

Free access to the Platform is subject to usage limits determined by the Company.

Subscriptions renew automatically at the end of each Billing Period unless cancelled prior to renewal.

Payment is processed automatically at the start of each renewed Billing Period.

A Subscription includes unlimited messaging access and a monthly allocation of Tokens, as disclosed at checkout.

Tokens:

  • Are personal and non-transferable
  • Have no monetary value
  • Cannot be exchanged for cash
  • Cannot be used as a substitute for payment
  • Expire at the end of the applicable Billing Period
  • Do not roll over

10. Cancellation, Expiration and Access

10.1 Subscription Cancellation

You may cancel your Subscription at any time via your account settings.

Cancellation takes effect at the end of the current Billing Period.

10.2 Effect of Expiration

Upon expiration or cancellation of Paid Services:

  • Your account reverts to the free version
  • Premium features become unavailable
  • Unused Tokens expire and cannot be restored

10.3 Refunds and Immediate Cancellation

If a Subscription or Token purchase is refunded, it is deemed cancelled immediately.

Access to Paid Services and remaining Tokens will be revoked at the time of refund processing.

10.4 Chargebacks and Payment Disputes

You agree to contact the Company to resolve any billing dispute before initiating a chargeback.

Initiating a chargeback may result in immediate suspension or termination of your account.

Any chargeback will result in immediate cancellation of the associated Paid Services and revocation of remaining Tokens.

The Company reserves the right to contest abusive or fraudulent chargebacks.

11. Refund Policy

Additional statutory rights may apply for users residing in the EU or UK.

11.1 Subscription Refunds

  • Refund requests must be submitted within 24 hours of payment.
  • No refund will be granted if more than 20 Tokens have been used.
  • Only credit card payments are eligible.

11.2 Token Purchase Refunds

  • Refund requests must be submitted within 24 hours.
  • No refund will be granted if any Tokens have been used.
  • Refunds are not guaranteed for user errors not caused by the Company.

11.3 Abuse and Excessive Refund Requests

The Company reserves the right to deny refund requests in cases of abuse, repeated refund activity, or suspected fraud. Abuse includes:

  • Repeated refund claims
  • Creation of multiple accounts to exploit refunds
  • Attempts to obtain Paid Services without legitimate intent

The Company may suspend or terminate accounts engaged in such conduct.

12. Content Moderation

The Company may remove or restrict content that violates these Terms or applicable laws.

13. Termination

The Company may suspend or terminate access to the Platform at its discretion for violations of these Terms.

14. Disclaimer of Warranties

The Platform is provided "as is" and "as available," without warranties of any kind.

15. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for indirect, incidental, or consequential damages.

16. Indemnification

You agree to indemnify and hold harmless the Company from claims arising from your use of the Platform or violation of these Terms.

17. Governing Law and Jurisdiction

These Terms are governed by the laws of Switzerland.

Any dispute shall be subject to the exclusive jurisdiction of the courts of Lausanne, Switzerland.

18. Severability and Survival

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

Provisions relating to payments, liability, intellectual property, dispute resolution, and indemnification shall survive termination.

19. Modifications to the Terms

The Company may update these Terms at any time.

Continued use of the Platform constitutes acceptance of the revised Terms.

20. Contact

For legal inquiries, please contact: [email protected]


BY USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS.